Customer Service

CUSTOMER SERVICE

Store Locations

Corporate Office:
WestJewel, Inc.
dba Lorch's Jeweler's
1608 Queen City Ave
Tuscaloosa, AL 35401

Ph: (205) 391-0404
Fax: (205) 391-0600

Email: keith@lorchsjewelers.com

Contact Us


Return, Exchange, Cancel, Change my Order, or Contact Customer Service

If you are not completely satisfied with your purchase, we accept product returns within 30 days of customer receipt, excluding customized items. Return merchandise shipping prepaid. Customer is not responsible for return shipping charges in the case of manufacturing defects.

Return merchandise (shipping prepaid) to:

WestJewel, Inc. dba Lorch's Jewelers
1608 Queen City Ave.
Tuscaloosa, AL 35401
 

Shipping fees are non-refundable.


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90 Days No Interest
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